When you buy any of our downloads, delivery is immediate. As soon as you have completed the payment process, you will receive an email containing your download instructions which you can access right away.

If you purchase a physical product from the site, this will be shipped to you by the delivery method specified within the purchase process for that product.

Free samples of our products are available. So please ensure that the product you pay for is the product you want, as we can only offer refunds in exceptional circumstances.

If you have ordered a physical product, you will be required to return that to us before the refund is made.